Privacy Policy

1. Information We Collect

We collect information to provide and improve our service. The types of information we collect can be described in two main categories:

1.1. Information You Provide to Us

• Account Information: When you create a Rain Sounds account using Google OAuth, we collect your name and email address as provided by Google.
• Payment Information: To subscribe to our VIP service, you will need to provide payment information. This is processed securely by our third-party payment processor, Creem.io. We do not store your full credit card details on our servers. We only receive a token to confirm your payment status.
• Communications: If you contact us directly, we may receive additional information about you such as your name, email address, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

1.2. Information We Automatically Collect

• Usage Information: We collect information about your interactions with our service, such as the sounds you play, your favorite sounds, volume adjustments, and the duration of your listening sessions.
• Log Data and Device Information: We automatically collect log data and device information when you access and use our service. This information includes, among other things, your IP address, browser type, operating system, and dates and times of access.
• Cookies: We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Please refer to our Cookie Policy for more details.

2. How We Use Your Information

We use the information we collect for various purposes:

• To provide, operate, and maintain our service.
• To process your transactions and manage your VIP subscription.
• To improve, personalize, and expand our service.
• To understand and analyze how you use our service.
• To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes.
• To ensure security, prevent fraud, and enforce our policies.

3. How We Share Your Information

We do not sell your personal information. We may share information with third parties in the following situations:

• Service Providers: We share information with third-party vendors and service providers that perform services on our behalf, such as payment processing (Creem.io), authentication services (Google), and hosting services.
• Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred.

4. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

5. Data Security

The security of your data is important to us. We use commercially acceptable means to protect your Personal Information, such as SSL encryption. However, remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at our support email.

7. Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.